Issues

Phone number format on Dispatch Grid

Reservation and Dispatch System

To Be Investigated - Reported by 1 - 23 days ago
Priority: Low


Not showing trip total or payments in PDF or Printable version on ORES 4.0

Online Reservation System

In Development - Reported by 0 - about 1 month ago
Priority: Low


Driver Anywhere mapping showing incorrect location for some airports

DriverAnywhere Mobile App

Resolved - Reported by 0 - about 1 month ago
Priority: High Release Date: 2016/07/19


Routing notes do not appear in iPhone DA app

DriverAnywhere Mobile App

Resolved - Reported by 9 - about 1 month ago
Priority: High Release Date: 2016/07/19


Multiple PUs/DOs not showing in iOS Driver Anywhere

DriverAnywhere Mobile App

Resolved - Reported by 3 - about 1 month ago
Priority: High Release Date: 2016/07/19


Not sending modified notification (SMS or Email) for Farm-out Trips

Reservation and Dispatch System

Resolved - Reported by 2 - about 1 month ago
Priority: Low Release Date: 2016/07/19


Getting error when running Sales Revenue Report for some Companies

Reservation and Dispatch System

Resolved - Reported by 5 - about 1 month ago
Priority: Low Release Date: 2016/07/19


Issue with Accepting trip or Accepting Update from GroundLink

Reservation and Dispatch System

To Be Investigated - Reported by 0 - about 2 months ago
Priority: High


Routing for GroundLink and DA Net trips are disappearing

Reservation and Dispatch System

To Be Investigated - Reported by 0 - about 2 months ago
Priority: High


Customer signature from Driver Anywhere is too large for trip sheet

Reservation and Dispatch System

To Be Investigated - Reported by 0 - about 2 months ago
Priority: Low


Issue with Driver Anywhere unable to process Credit Cards on PayPal in Australia

DriverAnywhere Mobile App

To Be Investigated - Reported by 1 - about 2 months ago
Priority: Low


Issue with page control and size buttons in ORES 4 when no rides are present

Online Reservation System

Resolved - Reported by 0 - about 2 months ago
Priority: Low Release Date: 2016/01/01


Logo is not appearing on emails

Reservation and Dispatch System

Resolved - Reported by 8 - 2 months ago
Priority: Low Release Date: 2016/06/24


Other File Attachments are not being sent with email on forms from Limo Anywhere

Reservation and Dispatch System

Resolved - Reported by 6 - 2 months ago
Priority: Low Release Date: 2016/06/24


Airport PU changing flight's arrival time to booker's time zone

Passenger Mobile App

To Be Investigated - Reported by 0 - 2 months ago
Priority: Low


Email Res Manifest not being sent when scheduled

Reservation and Dispatch System

Resolved - Reported by 3 - 3 months ago
Priority: High Release Date: 2016/06/03


Unable to manually enter Discover cards in Android Driver Anywhere

DriverAnywhere Mobile App

Resolved - Reported by 0 - 3 months ago
Priority: High Release Date: 2016/05/27


Driver Anywhere crashing when creating New greeting sign in app - Android

DriverAnywhere Mobile App

Resolved - Reported by 3 - 3 months ago
Priority: High Release Date: 2016/05/27


Account assigned Agent not applied on reservation if Booked through ORES 4.0

Reservation and Dispatch System

Resolved - Reported by 0 - 3 months ago
Priority: High Release Date: 2016/05/18


Issues with validating phone numbers in Mexico

Reservation and Dispatch System Online Reservation System

Resolved - Reported by 3 - 3 months ago
Priority: High Release Date: 2016/05/18


Scheduled Email not sending out to Booking Contact on copied/round trips

Reservation and Dispatch System

Resolved - Reported by 2 - 3 months ago
Priority: High Release Date: 2016/05/18


Upcoming Rides not showing in ORES 4.0 for Booking Contacts on copied/round trips

Reservation and Dispatch System

Resolved - Reported by 3 - 3 months ago
Priority: High Release Date: 2016/05/18


Airport Departures are not found give 409 error

Online Reservation System

Resolved - Reported by 2 - 3 months ago
Priority: Low Release Date: 2016/05/18


Create Invoice Uses Wrong Alias

Reservation and Dispatch System

Resolved - Reported by 0 - 4 months ago
Priority: Low Release Date: 2016/02/24


Payroll deductions are being added instead of deducted on Sales Revenue Report

Reservation and Dispatch System

Resolved - Reported by 0 - 4 months ago
Priority: Low Release Date: 2016/02/10


Miscellaneous fee calculating on wrong Vehicle Type not selected within Criteria


Planned For Fix - Reported by 0 - 4 months ago
Priority: High


Issues with validating phone numbers in Singapore

Reservation and Dispatch System

Planned For Fix - Reported by 2 - 4 months ago
Priority: High


Deleted credit cards in the passenger mobile app are still shown on the checkout screen

Passenger Mobile App

Resolved - Reported by 0 - 4 months ago
Priority: Medium Release Date: 2016/05/04


Times for Status-to-Time Mapping not matching Status timestamp

Reservation and Dispatch System

Resolved - Reported by 1 - 4 months ago
Priority: High Release Date: 2016/05/05


Drivers switched off-duty after every status update

DriverAnywhere Mobile App

Resolved - Reported by 0 - 4 months ago
Priority: Low Release Date: 2016/03/28


Issue taking payment from American Express cards in DriverAnywhere (iPhone)

DriverAnywhere Mobile App

Resolved - Reported by 2 - 4 months ago
Priority: High Release Date: 2016/04/06


Inactive Sources show on Accounts

Reservation and Dispatch System

To Be Investigated - Reported by 0 - 4 months ago
Priority: Low


FlightStats failing to update flights on the dispatch grid

Reservation and Dispatch System

Resolved - Reported by 1 - 4 months ago
Priority: High Release Date: 2016/04/20


Car Number is not included in SummitGround Summit Voucher Report

Reservation and Dispatch System

Resolved - Reported by 0 - 4 months ago
Priority: Low Release Date: 2016/04/20


Customer can see hidden notes when logged into ORES 4

Online Reservation System

Resolved - Reported by 2 - 4 months ago
Priority: High Release Date: 2016/04/20


Trips with outstanding balances but no payment methods are able to be settled

Reservation and Dispatch System

Resolved - Reported by 0 - 5 months ago
Priority: High Release Date: 2016/04/06


County Lookup not auto populating

Reservation and Dispatch System

To Be Investigated - Reported by 1 - 5 months ago
Priority: Low


DA Flight Info for Departures is showing Flight Info for the Arrival at Destination

DriverAnywhere Mobile App

Resolved - Reported by 0 - 5 months ago
Priority: High Release Date: 2016/03/28


Crashing on Update screen in Driver Anywhere when you hit Save

DriverAnywhere Mobile App

Resolved - Reported by 0 - 5 months ago
Priority: High Release Date: 2016/03/28


Error on Quote Conversion Link on ORES 4.0

Online Reservation System

Resolved - Reported by 4 - 5 months ago
Priority: High Release Date: 2016/03/23


Print or PDF of Trip Does Not Show Stops on ORES 4.0

Online Reservation System

To Be Investigated - Reported by 0 - 5 months ago
Priority: Low


Cannot change/update account on ORES 4 due to password error

Online Reservation System

To Be Investigated - Reported by 0 - 6 months ago
Priority: Low


E-mailed invoices are not sorted correctly

Reservation and Dispatch System

To Be Investigated - Reported by 0 - 6 months ago
Priority: Low


Uploaded company Logo does not show on VIP servers

Reservation and Dispatch System

To Be Investigated - Reported by 0 - 6 months ago
Priority: Low


SMS notifications for GroundLink trips are not working


To Be Investigated - Reported by 1 - 6 months ago
Priority: Low


Seaport PU and DO locations are not displayed in Driver Interface

Reservation and Dispatch System

To Be Investigated - Reported by 0 - 6 months ago
Priority: Low


Issue using the "Log in" button on step 3 of ORES 4

Online Reservation System

Resolved - Reported by 0 - 6 months ago
Priority: Low Release Date: 2016/02/24


Misspelling in multi-vehicle quotes

Reservation and Dispatch System

To Be Investigated - Reported by 0 - 6 months ago
Priority: Low


PR Capture removes original payment type

Reservation and Dispatch System

To Be Investigated - Reported by 0 - 6 months ago
Priority: Low


Alert box for unsettled reservations not appearing

Reservation and Dispatch System

To Be Investigated - Reported by 0 - 6 months ago
Priority: Low


"Leave this page" prompt shown when adding "Passenger Only" account

Reservation and Dispatch System

To Be Investigated - Reported by 1 - 6 months ago
Priority: Low


Duplicate payment receipts sent to operator

Reservation and Dispatch System

To Be Investigated - Reported by 0 - 6 months ago
Priority: Low


Payment gateway defaulting to parent company instead of alias default

Reservation and Dispatch System

To Be Investigated - Reported by 0 - 6 months ago
Priority: Low


Slow load times for ORES 4 on mobile devices

Online Reservation System

Resolved - Reported by 0 - 6 months ago
Priority: Low Release Date: 2016/02/19


Scheduled SMS not working or is working intermittently


Resolved - Reported by 1 - 6 months ago
Priority: Low Release Date: 2016/02/09


#TRIP_NOTES_MAIN# tag from custom forms ignores reservation settings

Reservation and Dispatch System

Resolved - Reported by 0 - 6 months ago
Priority: Low Release Date: 2016/03/10


Number of stops does not populate into rate multiplier for all service types

Reservation and Dispatch System

Resolved - Reported by 0 - 6 months ago
Priority: Low Release Date: 2016/03/10


Status updates from DriverAnywhere are not received on bookings made under an alias

Online Reservation System

Resolved - Reported by 0 - 6 months ago
Priority: Low Release Date: 2016/03/10


Trips imported via old API ignore document mapping

Reservation and Dispatch System

Will Not Be Fixed - Reported by 0 - 6 months ago
Priority: Low


There are now issues found