Issues

Error Message Displays When Operator Creates a New Company Alias

Reservation and Dispatch System

Resolved - Reported by 0 - 3 months ago
Priority: High Release Date: 2018/05/24


Trips are settled but do not show up in receivables or in open balance report

Reservation and Dispatch System

Resolved - Reported by 0 - 3 months ago
Priority: High Release Date: 2018/11/02


Reservation Manifest in Excel not sizing cell to show full Routing

Reservation and Dispatch System

Resolved - Reported by 0 - 3 months ago
Priority: Low Release Date: 2017/11/01


Trips are not showing on Customer Open Balance Statement

Reservation and Dispatch System

Resolved - Reported by 1 - 3 months ago
Priority: High Release Date: 2018/07/25


Alias not assigned to trip when accounts are populated via the account lookup

Reservation and Dispatch System

Resolved - Reported by 0 - 8 months ago
Priority: Medium Release Date: 2017/02/07


Unable to make some affiliate profiles Inactive

Reservation and Dispatch System

Resolved - Reported by 0 - 8 months ago
Priority: Medium Release Date: 2018/02/07


Tag #TRIP_PAYMENTS_ITEMIZED# is displaying HTML code

Reservation and Dispatch System

Resolved - Reported by 4 - 11 months ago
Priority: Low Release Date: 2017/11/29


Getting PE error when adding trip to Invoice

Reservation and Dispatch System

Resolved - Reported by 0 - about 1 year ago
Priority: High Release Date: 2017/10/11


Getting PE error when Creating Alias

Reservation and Dispatch System

Resolved - Reported by 1 - about 1 year ago
Priority: High Release Date: 2017/10/11


Unable to Update Logo in Company Information

Reservation and Dispatch System

Resolved - Reported by 5 - about 1 year ago
Priority: Medium Release Date: 2017/10/11


Logging out of LA after 15 minutes with automatic Dispatch refresh on

Reservation and Dispatch System

Resolved - Reported by 0 - about 1 year ago
Priority: High Release Date: 2017/08/31


Reservation manifest - Linked trip info is absent in report sent on email

Reservation and Dispatch System

Resolved - Reported by 0 - about 1 year ago
Priority: Low Release Date: 2017/08/30


Cannot Generate Reservation Manifest Report in Excel if Company name contains "&"

Reservation and Dispatch System

Resolved - Reported by 1 - about 1 year ago
Priority: Low Release Date: 2017/08/30


Alias filter does not work correctly on Sales Revenue for several Report Types

Reservation and Dispatch System

Resolved - Reported by 0 - about 1 year ago
Priority: Medium Release Date: 2017/08/18


Getting error when generating Custom Open Balance report in Excel

Reservation and Dispatch System

Resolved - Reported by 0 - about 1 year ago
Priority: Low Release Date: 2017/08/30


Cancellation Confirmation is not being sent when rejecting online reservation

Reservation and Dispatch System

Resolved - Reported by 0 - about 1 year ago
Priority: High Release Date: 2017/08/16


Cannot remove Driver from car on on Dispatch>Link Drivers and Cars

Reservation and Dispatch System

Resolved - Reported by 1 - about 1 year ago
Priority: High Release Date: 2017/08/23


Flight Status field showing incorrect text of "Delayed" or "On-Time" on Dispatch Grid

Reservation and Dispatch System

Resolved - Reported by 2 - about 1 year ago
Priority: Low Release Date: 2017/08/10


Logging system users out of system unexpectedly

Reservation and Dispatch System

Resolved - Reported by 4 - about 1 year ago
Priority: High Release Date: 2017/08/16


Getting "500 - Internal server error." when Exporting Customers or Email List

Reservation and Dispatch System

Resolved - Reported by 0 - over 1 year ago
Priority: High Release Date: 2017/07/10


Getting error about Booking Contact Phone number when accepting LA Net Farm-in from affiliate

Reservation and Dispatch System

Resolved - Reported by 0 - over 1 year ago
Priority: High Release Date: 2017/06/26


Cannot edit manually Farm-out reservation on ORES 4.0

Reservation and Dispatch System Online Reservation System

Resolved - Reported by 0 - over 1 year ago
Priority: High Release Date: 2017/06/26


Some Filters are not working on Sales Revenue Report

Reservation and Dispatch System

Resolved - Reported by 0 - over 1 year ago
Priority: Medium Release Date: 2017/04/05


Driver Image not loading on scheduled email messages

Reservation and Dispatch System

Resolved - Reported by 0 - over 1 year ago
Priority: High Release Date: 2017/05/29


Change Column Label in Dispatch Grid to match Res Label Chg Card/Call Ctr# to PO/Client Ref#

Reservation and Dispatch System

Resolved - Reported by 0 - over 1 year ago
Priority: Low Release Date: 2017/05/17


Stripe Gateway - Process transaction with currency from invoice instead of system default

Reservation and Dispatch System

Resolved - Reported by 0 - over 1 year ago
Priority: High Release Date: 2017/05/17


Booking Contact Hover does not show cell number or fax on Dispatch

Reservation and Dispatch System

Resolved - Reported by 1 - over 1 year ago
Priority: Low Release Date: 2017/05/17


Cannot close out invalid Credit Card number or invalid Expiration Date pop-up in Chrome

Reservation and Dispatch System

Resolved - Reported by 0 - over 1 year ago
Priority: Low Release Date: 2017/05/11


Issue with Discount rates changing in reservation

Reservation and Dispatch System

Resolved - Reported by 2 - over 1 year ago
Priority: High Release Date: 2017/05/08


Creating an account from reservation page now creates 2 identical accounts

Reservation and Dispatch System

Resolved - Reported by 1 - over 1 year ago
Priority: Medium Release Date: 2017/04/26


Issues with entering Phone Numbers and formatting of phone numbers for certain countries

Reservation and Dispatch System

Resolved - Reported by 1 - over 1 year ago
Priority: High Release Date: 2017/04/05


Phone number format on Dispatch Grid

Reservation and Dispatch System

Resolved - Reported by 2 - over 1 year ago
Priority: Medium Release Date: 2017/04/05


Sales Revenue Report - Sum Amounts by "Base Charges" or "Grand Total" shows the same amounts

Reservation and Dispatch System

Resolved - Reported by 4 - over 1 year ago
Priority: Medium Release Date: 2017/04/05


Driver Hourly Payroll not working/populating/calculating to pay driver

Reservation and Dispatch System

Resolved - Reported by 1 - over 1 year ago
Priority: High Release Date: 2017/03/23


Getting Error when generating Sales Revenue Report - Report Type Driver.

Reservation and Dispatch System

Resolved - Reported by 0 - over 1 year ago
Priority: Medium Release Date: 2017/03/16


LA Net Affiliates do not show priority level

Reservation and Dispatch System

Resolved - Reported by 0 - over 1 year ago
Priority: Medium Release Date: 2017/02/27


SMS notifications for GroundLink trips are not working

Reservation and Dispatch System

Resolved - Reported by 1 - over 1 year ago
Priority: Medium Release Date: 2017/03/16


Driver Payroll Report is showing incorrect Total

Reservation and Dispatch System

Resolved - Reported by 1 - over 1 year ago
Priority: High Release Date: 2017/03/06


Duplicate Scheduled Reservation Manifests

Reservation and Dispatch System

Resolved - Reported by 0 - over 1 year ago
Priority: High Release Date: 2017/02/22


New DANet farm-out is created with Unassigned status

Reservation and Dispatch System

Resolved - Reported by 0 - over 1 year ago
Priority: Low Release Date: 2017/02/01


Cannot Modify Notes in LA Net Affiliate Profile

Reservation and Dispatch System

Resolved - Reported by 0 - over 1 year ago
Priority: High Release Date: 2017/02/01


Affiliate ellipsis/more button on Reservation is not working for some companies

Reservation and Dispatch System

Resolved - Reported by 0 - almost 2 years ago
Priority: Low Release Date: 2015/09/28


Passenger e-mail address not listed on driver trip sheet, only when printed

Reservation and Dispatch System

Resolved - Reported by 0 - almost 2 years ago
Priority: Low Release Date: 2016/12/05


E-mailed invoices are not sorted correctly

Reservation and Dispatch System

Resolved - Reported by 0 - almost 2 years ago
Priority: Low Release Date: 2016/12/05


Duplicate payment receipts sent to operator

Reservation and Dispatch System

Resolved - Reported by 0 - almost 2 years ago
Priority: Low Release Date: 2016/12/01


Deleted Reservations are changing back to New/Live when Flight Stats updates

Reservation and Dispatch System

Resolved - Reported by 1 - almost 2 years ago
Priority: High Release Date: 2016/05/16


Issues with validating phone numbers in Mexico

Reservation and Dispatch System Online Reservation System

Resolved - Reported by 3 - almost 2 years ago
Priority: High Release Date: 2016/11/09


Time Zone with .5 does not change by 30 minutes

Reservation and Dispatch System

Resolved - Reported by 0 - almost 2 years ago
Priority: Low Release Date: 2016/10/19


Getting "An error occured" on Farm-out LA Net trips when saving

Reservation and Dispatch System

Resolved - Reported by 0 - almost 2 years ago
Priority: Low Release Date: 2016/10/19


Problem Encountered error when updating Company Name under Companies Tab in Accounts

Reservation and Dispatch System

Resolved - Reported by 0 - about 2 years ago
Priority: High Release Date: 2016/10/05


Pay Agents Viewable when Payables section is Restricted

Reservation and Dispatch System

Resolved - Reported by 0 - about 2 years ago
Priority: Low Release Date: 2016/10/05


Australian phone numbers are adding a leading "0"

Reservation and Dispatch System

Resolved - Reported by 0 - about 2 years ago
Priority: Low Release Date: 2016/10/05


Sending out 2 notification emails when submitting Quote Request or Reservation from ORES 4.0

Reservation and Dispatch System

Resolved - Reported by 1 - about 2 years ago
Priority: Low Release Date: 2016/09/22


Cannot see all Affiliate Requests to Accept/Reject Relationship

Reservation and Dispatch System

Resolved - Reported by 1 - about 2 years ago
Priority: High Release Date: 2016/09/22


Cannot Save some fields (PO/Client Ref #, Agent, etc.) on LA Net Farm-out trips

Reservation and Dispatch System

Resolved - Reported by 0 - about 2 years ago
Priority: Low Release Date: 2016/09/22


Missing several Vehicle Types from Partner Network>Vehicle Types Mapping

Reservation and Dispatch System

Resolved - Reported by 0 - about 2 years ago
Priority: High Release Date: 2016/09/07


Cannot settle trip unless affiliate has settled trip even though Real-Time Updates are turned off

Reservation and Dispatch System

Resolved - Reported by 1 - about 2 years ago
Priority: High Release Date: 2016/08/30


Farming Out Affiliate cannot change Status from "Offered" state if Real-Time updates are disabled

Reservation and Dispatch System

Resolved - Reported by 1 - about 2 years ago
Priority: High Release Date: 2016/08/25


Farming-out Affiliate cannot Re-Farm out a trip if Farm-in Affiliate Rejects or Cancels the trip

Reservation and Dispatch System

Resolved - Reported by 1 - about 2 years ago
Priority: High Release Date: 2016/08/25


Sending out automatic modified emails to Billing Contact/Passenger when Farm-out trip is updated

Reservation and Dispatch System

Resolved - Reported by 2 - about 2 years ago
Priority: High Release Date: 2016/09/07


Issue with Accepting trip or Accepting Update from GroundLink

Reservation and Dispatch System

Resolved - Reported by 0 - about 2 years ago
Priority: High Release Date: 2016/08/30


Not sending modified notification (SMS or Email) for Farm-out Trips

Reservation and Dispatch System

Resolved - Reported by 2 - about 2 years ago
Priority: Low Release Date: 2016/07/19


Getting error when running Sales Revenue Report for some Companies

Reservation and Dispatch System

Resolved - Reported by 5 - about 2 years ago
Priority: Low Release Date: 2016/07/19


Logo is not appearing on emails

Reservation and Dispatch System

Resolved - Reported by 9 - over 2 years ago
Priority: Low Release Date: 2016/06/24


Other File Attachments are not being sent with email on forms from Limo Anywhere

Reservation and Dispatch System

Resolved - Reported by 7 - over 2 years ago
Priority: Low Release Date: 2016/06/24


Email Res Manifest not being sent when scheduled

Reservation and Dispatch System

Resolved - Reported by 3 - over 2 years ago
Priority: High Release Date: 2016/06/03


Account assigned Agent not applied on reservation if Booked through ORES 4.0

Reservation and Dispatch System

Resolved - Reported by 0 - over 2 years ago
Priority: High Release Date: 2016/05/18


Scheduled Email not sending out to Booking Contact on copied/round trips

Reservation and Dispatch System

Resolved - Reported by 2 - over 2 years ago
Priority: High Release Date: 2016/05/18


Upcoming Rides not showing in ORES 4.0 for Booking Contacts on copied/round trips

Reservation and Dispatch System

Resolved - Reported by 3 - over 2 years ago
Priority: High Release Date: 2016/05/18


Create Invoice Uses Wrong Alias

Reservation and Dispatch System

Resolved - Reported by 1 - over 2 years ago
Priority: Low Release Date: 2016/02/24


Payroll deductions are being added instead of deducted on Sales Revenue Report

Reservation and Dispatch System

Resolved - Reported by 0 - over 2 years ago
Priority: Low Release Date: 2016/02/10


Times for Status-to-Time Mapping not matching Status timestamp

Reservation and Dispatch System

Resolved - Reported by 1 - over 2 years ago
Priority: High Release Date: 2016/05/05


FlightStats failing to update flights on the dispatch grid

Reservation and Dispatch System

Resolved - Reported by 1 - over 2 years ago
Priority: High Release Date: 2016/04/20


Car Number is not included in SummitGround Summit Voucher Report

Reservation and Dispatch System

Resolved - Reported by 0 - over 2 years ago
Priority: Low Release Date: 2016/04/20


Trips with outstanding balances but no payment methods are able to be settled

Reservation and Dispatch System

Resolved - Reported by 0 - over 2 years ago
Priority: High Release Date: 2016/04/06


#TRIP_NOTES_MAIN# tag from custom forms ignores reservation settings

Reservation and Dispatch System

Resolved - Reported by 0 - over 2 years ago
Priority: Low Release Date: 2016/03/10


Number of stops does not populate into rate multiplier for all service types

Reservation and Dispatch System

Resolved - Reported by 0 - over 2 years ago
Priority: Low Release Date: 2016/03/10


There are no issues found